Francis-Jones Carpenter Pty Ltd (ABN 28 101 197 219) (“fjcstudio”, “we”, “our”, or “us”) is committed to protecting your privacy. This policy outlines how we collect, use, disclose and protect your personal information when you use our public talks website, purchase tickets, subscribe to communications, or interact with us in other ways.

By using this website, you consent to the practices described below.

1. What Information We Collect

We may collect the following types of personal information:

• Contact details (e.g. name, email address, phone number)

• Billing details (e.g. address and payment method, via secure third-party payment gateways)

• Event registration details (e.g. event selections, ticket types, accessibility requirements)

• Newsletter subscriptions (e.g. opt-in email address)

• User activity (e.g. IP address, browser type, interaction data via cookies or analytics)

We only collect information directly from you unless it is unreasonable or impractical to do so.

2. How We Use Your Information

We collect and use your information to:

• Process ticket purchases and manage event attendance

• Respond to enquiries or support requests

• Send you updates, reminders or newsletters (only if you have opted in)

• Improve the design, usability and performance of the website

• Meet any legal or regulatory obligations

You may opt out of receiving communications at any time by following the unsubscribe link provided in our emails.

3. How We Share Information

We do not sell your personal information. We may share your information with:

• Service providers (e.g. ticketing systems, email marketing platforms, payment processors) who support the operation of our site

• Event partners or speakers, but only where relevant and with your consent

• Authorities or regulators, if required by law

All third parties we engage are required to comply with strict privacy and data protection obligations.

4. Data Security

We take reasonable steps to ensure your information is stored securely, including:

• Encryption of payment data through third-party gateways

• Access controls and secure hosting infrastructure

• Regular security monitoring and updates

However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute protection.

5. Cookies and Analytics

This website uses cookies and third-party tools (e.g. Google Analytics) to improve user experience and monitor site performance. Cookies help us understand user behaviour and optimise content. You may disable cookies through your browser settings, though this may affect some site functionality.

6. Access and Correction

You have the right to request access to the personal information we hold about you, and to request correction if you believe it is inaccurate, out-of-date, or incomplete.

Please contact us at events@fjcstudio.com with any such requests.

7. Contact Us

For any questions, concerns, or complaints about this policy or how we manage your personal information, please contact:

fjcstudio
Level 6, Australia Square
264 George Street
Sydney NSW 2000
Australia

Email: events@fjcstudio.com

Phone: +61 2 9251 7077